All items usually ship within two business days unless you request express shipping service. All Dash and Albert products are free shipping, always. There will be a time or two that an item cannot ship out immediately. If this is the case, we will let you know. You may receive an item packed in a used box because we love recycling! If you have any questions about shipping, please do not hesitate to send us an email at firstname.lastname@example.org. Thank you.